Privacy Policy GWP168 –
Your Personal Data Protection

GWP168 ("we", "Platform", or "GWP168") is an online gaming platform operating in Malaysia and the region. We are fully committed to protecting the privacy of every member and user of our services. This Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and global data security industry best practices.

This document details what information we collect, how it is used, who it may be shared with, and what rights you have regarding your personal data. We believe transparency is the foundation of trust, and we want to ensure you always know what happens with your information.

GWP168 only collects personal data that is strictly necessary to provide a quality and secure service to our members. The following are the categories of data we collect:

We do not collect sensitive information such as medical data, religious beliefs, or political views. All data collection is conducted lawfully, fairly, and transparently.

Every piece of data we collect has a clear and legitimate purpose. GWP168 uses your personal information for the following purposes:

• Account Management: Creating, verifying, and managing your member account, including the required KYC process.
• Transaction Processing: Processing all deposits, withdrawals, and financial transactions securely and efficiently.
• Platform Security: Detecting and preventing fraud, hacking, and any suspicious or unlawful activity.
• Legal Compliance: Fulfilling obligations under the PDPA, Anti-Money Laundering laws (AMLA), and other applicable regulatory requirements.
• Service Communications: Sending important notifications related to your account, transactions, and security updates.
• Service Improvement: Analyzing usage patterns to improve the user experience and offer more relevant content.
• Marketing (with consent): Sending promotional information and exclusive offers to members who have given their consent.

GWP168 will not use your data for any purpose other than those stated above without obtaining your consent first.

GWP168 does not sell, rent, or disclose your personal data to third parties for their marketing purposes. However, there are limited situations where we may need to share your data:

• Payment Service Providers: To securely process deposits and withdrawals through providers such as FPX, DuitNow, and registered e-wallets.
• Statutory Authorities: When required by Malaysian law, court order, or official investigation by the relevant authorities.
• Technology Partners: Technical service providers who help operate our platform, subject to strict confidentiality agreements.
• Business Transfers: In the event of a merger, acquisition, or asset sale, data will be transferred provided that equivalent protection standards are maintained.

GWP168 continually invests in security infrastructure to ensure your personal data is always protected. The security measures we employ include:

• 256-bit SSL/TLS data encryption for all communications between the platform and your device
• Encryption of sensitive data stored in our databases using the latest encryption algorithms
• Two-factor authentication (2FA) for more secure account access
• 24/7 security monitoring with automated incident response
• Regular security audits by independent third-party experts
• Strong password policy and limited session duration
• Role-based access control (RBAC) for internal staff

While GWP168 takes every reasonable precaution, no system can be guaranteed 100% free from risk. We encourage you to play your part in protecting your account by using a strong password and never sharing your login credentials with anyone.

GWP168 uses cookies and similar technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential Cookies: Required for core platform operations such as login and session security. Cannot be disabled.
• Performance Cookies: Collecting information on how you use the platform to help us improve our services. This data does not personally identify you.
• Functional Cookies: Remembering your preferences and settings such as language and region to provide a more personalized experience.
• Analytics Cookies: Used to understand aggregated platform usage patterns for ongoing improvement.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect platform functionality. GWP168 does not use third-party cookies for targeted advertising.

As a gwp168 member, you have the following rights regarding your personal data under Malaysia's PDPA:

To exercise any of the above rights, please contact the GWP168 customer support team via live chat on the platform. We will respond to your request within a reasonable timeframe.

GWP168 retains your personal data only for as long as necessary for the purposes stated in this policy, or as required by law. In general:

• Active account data is retained for as long as the account remains active and for the required period after account closure for legal compliance purposes.
• Financial transaction records are retained for a minimum of seven (7) years in accordance with Malaysian legal requirements.
• Customer support communication logs are retained for two (2) years for service quality purposes.
• Technical log data is retained for ninety (90) days for security and troubleshooting purposes.

Once the retention period has expired and there is no legal obligation to retain the data further, GWP168 will securely delete or anonymise it using industry-recognised methods.

GWP168 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or security enhancements. When we make significant changes, we will:

• Updating the "Last Updated" date at the top of this page
• Displaying clear notices on the gwp168 platform
• Sending email notifications to your registered address for material changes

We encourage you to review this page periodically. Your continued use of the gwp168 platform after any changes take effect will be considered your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by GWP168, please contact us via:

• Live Chat: Available on the GWP168 platform, 24 hours a day, 7 days a week
• Support Email: [email protected] (displayed as text only)
• Help Centre: Visit page FAQ us for answers to frequently asked questions

We are committed to responding to all privacy-related inquiries within three (3) business days. For more complex issues, additional time may be required, and we will notify you accordingly.